Bank of America Customers’ Balances Wiped to Zero amid Reports of Widespread Outages

Customers with Bank of America are sounding the alarm after realizing the balances on their accounts have been wiped to zero.

This from slaynews.com.

According to CBS News:

Other customers are reporting they are blocked from accessing their accounts and balance information.

The news comes amid reports of widespread outages at the bank.

Bank of America confirmed to CBS that ‘some clients’ are dealing with a ‘glitch.’

According to the outlet:

The issue is preventing them from being able to access their accounts and balance information.

In a statement, Bank of America said:

Some clients are experiencing an issue accessing their accounts and balance information today.

These issues are being addressed and have largely been resolved.

We apologize for any inconvenience.

Several people took to social media to share how the Bank of America glitch was affecting their bank accounts.

Elijah Schaffer, a journalist with Gateway Pundit wrote in a post on X that his account was wiped by a “cyber attack.”

Schaffer said alongside a screenshot of his banking app:

My personal and business Bank of America accounts were wiped to $0.00 in this alleged cyber attack.

Another person wrote in a post on X:

Bank of America having a glitch and my acct being at $0 gave me a heart attack.

Still another person wrote:

That Bank of America glitch… yup. Affecting my account.

Another person wrote that Bank of America was “down and showing $0 balances,” and wouldn’t let them log in to their banking app.

“Can’t call customer support either because they just hang up saying they can’t accept calls right now,” the person added. “Did they get hacked?”

Another user posted on X:

There’s some kind of glitch on the Bank of America website that shows $0 in all accounts and honestly I think they owe everybody some cash for pain and suffering because that was extremely stressful for a second there.

According to DownDetector:

At the time of publishing, customers were still reporting outages with Bank of America.

Approximately 50 percent of issue reports cited problems with online banking, 41 percent cited mobile banking and just one percent of users reported issues with ATMs.

A Bank of America customer shared on DownDetector:

Five accounts show zero balance, over 20K.

Bank of America had not stated what caused the outage, when services will be restored, or whether this incident put customers’ money at risk.

The silence has sparked fury among its customers, meanwhile.

One woman angrily demanded on X:

Could your people release a statement asap about what is wrong with the mobile app?

Final thought: Big banks versus small banks, something to consider.